Cisco Certified Technician
Cisco Certified Technicians have the skills to diagnose, restore, repair, and replace critical Cisco networking and system devices at customer sites. Technicians work closely with the Cisco Technical Assistance Center (TAC) to quickly and efficiently resolve support incidents. Cisco authorized training is available online and can be completed in multiple short sessions, enabling technicians to stay productive in the field. Cisco CCT certification is available in multiple technology tracks, providing an opportunity for Cisco support technicians to expand their area of expertise.
Cisco CCT Routing & Switching certification focuses on the skills required for onsite support and maintenance of Cisco routers, switches, and operating environments. Technicians in this area must be able to identify Cisco router and switch models, accessories, cabling, and interfaces; understand the Cisco IOS Software operating modes and identify commonly found software; and be able to use the Cisco Command Line Interface (CLI) to connect and service products. Achieving CCT Routing & Switching certification is considered the best foundation for supporting other Cisco devices and systems.
The CCT Data Center certification focuses on the skills required for onsite support and maintenance of Cisco Unified Computing Systems and servers. Technicians in this area must be able to identify Cisco Unified Computing System components and servers, accessories, cabling and interfaces; understand the Cisco UCS and NX-OS operating modes and identify commonly-found software; and be able to use the Cisco Graphical User Interface to connect and service product components. Achieving CCT in Data Center requires achieving a CCT in Routing & Switching first.
