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Cisco CCNA Voice

The Cisco Certified Network Associate Voice (CCNA® Voice) validates associate-level knowledge and skills required to administer a voice network. The Cisco® CCNA Voice certification confirms that the required skill set for specialized job roles in voice technologies such as voice technologies administrator, voice engineer, and voice manager. It validates skills in VoIP technologies such as IP PBX, IP telephony, handset, call control, and voicemail solutions.

The CCNA Voice Certification enterprise option assesses skills and knowledge related to the Cisco Unified Communications Manager 6.0 (CUCM) 6.0. It is typically employed by large organizations such as governments, large companies, and colleges. The CVOICE #642-436 exam will be required for this option.

The CCNA Voice Certification commercial option assesses skills and knowledge related to the Cisco CallManager Express (CME) and Cisco Unity Express (CUE) solutions typically used by medium and small organizations such as companies with less than 2,000 employees, retail businesses, and small school districts. The IIUC exam #640-460 will be required for this option.

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Testimonials

CCNA Training
One of the best experience i ever had in my career. The teacher has lots of experience which resulted well satisfied answers. Lab manual provided was too good for instant hands on experience. Presentations has worthy information. by Virani T.

CCNA Training
Useful setup with clear viewing and access to both pc and router. Provided clear notes, examples and feedback based on his Cisco professional experience which was both valuable and reassuring for my learning experience. It was important to have both the texts and tools such as Packet Tracer available for use at home 24/7. The availability to send an email to Matt for a response before next class was also reassuring. I would have no hesitation in recommending anyone to attend IT Futures if they are interested in obtaining their CCNA or any other certification. by Terry S.

CCNA Training
It was Amazing experience and good environment to learn about the course in detail. Lecture about the Cisco is in depth and covered almost what is required in short and sweet manner. In the future I would definitely recommend my company and mates do the course in ITfutures. - Anonymous

CCNA Training
Practical Examples gives an additional boost to students to prepare himself for the future challenges they have to face at workplace. Practical labs really helped. - Umar A

CCNA Training
The course was very valuable and has given me a really good insight in to the topics I need to apply further study. the instructor was very good and had a wealth of knowledge on all covered topics - Name withheld

CCNA Training
I have taken this course before and really enjoyed doing it this time around. it was easy to understand, easy to follow, interactive and found it to be in a good environment... by far one of the best trainer I have had - Name withheld

CCNA Training
The Trainer gave very quick responses when a question was asked, it displayed the knowledge that he has about the subject & the experience in Cisco. - Name withheld

CCNA Training
"Good instructor with strong knowledge" - Name withheld

CCNA Training
The course and instructor was good with excellent knowledge and easy to understand explanations" - Vuong T.

CCNA Training
The trainer is excellent instructor with solid knowledge of the CCNA. IT Futures provides a very good learning learning environment and well prepared courseware to tackle the exam - Name withheld

CompTIA A+
I finished my Comptia A+ training with great pleasure, I received enormous support from my tutor and the good thing about IT Futures is that they are always there in your support during and after finishing the training. IT Futures has experienced staff who are capable of providing high level of training that include practical experience in labs and access to practice exams in lab that has really helped me in passing the Comptia A+ certification. I would recommend others as well to begin their career or furnished your skills at IT Futures. Aman H.

CompTIA A+
Taking CompTIA A+ class at ITFutures was a great experience for me. The class gave me a chance to sharpen my technical diagnosis skill. The instructor was very helpful and his professional experience helped all the students to understand materials faster and better. The knowledge gained from this course certainly helps me to be a better IT professional. -Adi N T

CompTIA A+
The instructor is very good. provide lots of information on the course and it is useful - Name withheld

CompTIA A+
The trainer possess valuable skills which proved to be effective. The demeanour was proficent and helpful. - Aniket J.

ITIL v3 Foundation
It gives me great pleasure to write a few words about the fantastic instructor led training i received for my ITIL exam preparation at IT Futures. The following key points of that course enabled me to achieve a very high score at the exam. 1) The training was conducted by an expert trainer who had a solid understanding in service management gained through many years of industrial experience and conducting training workshops in service life cycle management. The real life examples given to us for simplifying text book scenarios were remarkable. 2) The number of participants per training session was ideal as it gave us the opportunity to interact with the trainer one-on-one. Therefore more individual attention per student. 3) High quality text books and further reading material were made available in a timely and professional manner. 4) Last but not least considering the above the course fee delivered real value for money to me. All in all I'm happy to recommend IT Futures instructor led ITIL course for all prospective candidates who are embarking on the search for a reliable training provider. from Danuka P.

ITIL v3 Foundation
I am one of the student who took the ITIL V3 training which you conducted at IT Futures (Who work at UXC Connect). First of all I like to thank you for the training you provided to us. It was well structured and you used lot of real life examples which helps us to remember main concepts that use in ITIL. You shared some good career advises too and help us to plan ahead. I studied the book and took the exam last weekend. I successfully got through the exam. (72%). I will recommend you to my friends who are willing to take ITIL in future. from Sawan P.

ITIL v3 Foundation
First of all, a big thank you for helping us out in our ITIL journey.... you must have heard that we have done well in our ITIL exam. We were certainly blessed to have you as a trainer during our weekend course. I'm sorry for the delay but made sure that I wrote to you. It was a privilege to learn the ITIL fundamentals under your guidance and hope to see you again sometime in future. Your useful exam tips and the question papers at the end really helped. Thanks again. Hope to keep in touch

ITIL v3 Foundation
The examples given were real life examples ,were excellent and made it easy to understand the topic. - Name withheld by request

ITIL v3 Foundation
Much different from all the other IT courses I have undertaken as is much more of a business/management way of looking at IT and deeply ingrained in me the roles and functions of many aspects of ITIL. Oliver W.

ITIL v3 Foundation
Thank you for the training over the weekend. I did my ITIL test today and passed with a score of 77%. And yes I did remember to really read the questions and I know what you mean now, how you can get it wrong if you don't double read it. - George K.

ITIL v3 Foundation
First of all thanks to ITFutures as the ITIL course i did has helped me to get through to ITIL certification with flying colours. - Vineet G

ITIL v3 Foundation
Great instructor with wealth of knowledge - Anonymous

ITIL v3 Foundation
The course was well organised, which includes learning, training and feedback. The course structure helps me in preparing for exam in class with no extra studies at home. Thanks to the Trainer and ITFUTURES for such a great support. - Aman H.

ITIL v3 Foundation
Very good environment to study. A great instructor, helpful and patient. The knowledge and skills he taught us is also very useful for the test. Courseware is well selected for learning and exam. Easy to understand and attract my interest to learn. This is a great training program for me, I learned a lot from the studying and communication with instructor and classmates. This 2 days training give me confidence and knowledge to take certificate test. - Bo S.

Windows 7 Training
I found this Windows 7 class very helpful learning experience. The Trainer guide us through the course meterial using his actual experinces was invaluable to us. I was informed well about Windows 7 OS by attending this class and Thank you very much. - Amila

Windows 7 Training
The good thing about the course is the trainer gives real life experience and practice about the related topic which is nessesary for enhancing knowledge apart from a book. - Heng

MCITP
The Instructor was very knowledgeable and helpful. He conducted the course in a way that it fulfils the course requirements, exam requirements and improves student's practical knowledge. He could improve by organising the subject schedule for each class or for each week. by Anonymous

MCITP
I did MCITP from here last month. The course was well structured and delivered. I learned the required skills to perform a job and for the examination view. The instructor had a good knowledge and experience about the course which helped me improved my knowledge. I would recommend this for everyone to consider doing training instead of self study at home. by Keshav B.

MCITP
Good planning of how to show students real life scenarios which relate to the study topics. Combination of likely related toptics to explain at once makes students catch up all topics more easily Peter V.

MCITP
I really enjoyed going to class, even though it was on weekends! The class size was small so it meant we could feel more relaxed with each other. The Trainer gave lots of real world experiences to hone in what we're learning. I'm impressed how flexible the trainers and IT Futures are. That's impressive! by Tze L.

MCITP
One of the best Instructor's I have come across Chamil F.

MCITP
I got full support from my instructors and the management staff. This was the awesome experience pursuing my training in IT Futures. It was not only training but a real time work experience. All of my instructors have the excellent knowledge about the course as well as about the way to deliver this knowledge to their students. The management staff provides the full support to their students to tackle the problems and to handle them effectively and efficiently. Thanx & Regards, Mohammad F.

MCITP
I have been working for one the leading school management software providers for the past 3 1/2 years and felt that i needed to take this course to assist with my current work and to get an understanding of how a system administrator will look at problems when certain issues arise within an organization. a system administrator is one of the most important job postions or role within an organization and its important to understand the different aspects and different angles a system administrator would need to look at or would be dealing with when troubleshooting server/system related issues. though i have dealt with active directory and server related issues at my work place, this course has given me a better understanding of these topics and other related topics as well as providing better solution mechanisms and problem solving techniques. by Chamil F.

MCITP
I am Dinesh Hewagamege and i have enrolled in this course to get qualified in MCITP which currently has a good demand in IT industry and my ultimate target was to get a job in Server administration field which i specified in my bacholors. After finishing my bachelors i have been working as an administrative assistant in an education sector for couple of years but i did something completely different what i learned at the Uni. I have been gain so much out of this course and danti given us a good support with his experience in the industry rather than passing the subject. The way he tought us and share his experience,challenges in the field which i think rather important when you work in industry.After finishing this course enhance my confidence in server management industry work and that feeling never comes to me even after i finish 3 year degree at the Uni. Apart from lectures influence ITFuture provide us a good support in accomplish this task.I recomend anyone who like to get qualified in IT should join with them because you are not just get qualified but on the other hand you will get far more better industry experince at the same time. byDinesh H.

MCITP
I'm one of the student of ITfuture in 2011.I completed my MCITP in june.I want express my concern over ITFuture,which I Found preety good and immaculate while I was attending the class. The Staff was preety easy going and friendly. I was attending MCITP course because I want involve myself as a Network Engineer after completing.To achieve that milestone, I found MCITP was a right course. Instructor(Danti) was a nice and friendly to get that knowledge. Danti was having different approch of study,His approch of study, was real time experince and more focus on practical.Before joinig to ITFuture, I want to get more practical and real time work experince,which I found during the MCITP Class. All my instuctors were having exellent knowledge.The management was also very easy going.All the staff of ITfuture gave me right direction towards to achieve my destination.At last I would like to say that it was good fun during spending time with ITfuture while I complteted MCITP. by Jagish S.

CareerReady
Through the supportive and committed consultants at ITfutures, I was able to obtain my first step into the IT industry. I joined ITfutures for the CareerReady Program which helped me improve my confidence in interviews dramatically. After completing all my certifications and through the continued guidance and support, I got a job as systems admin at an Australian company. The support from the consultants was really good and I have gained a lot of confidence about myself through their services/teaching. We have built a great relationship and it was one of the best investments I have made for my career. I definitely recommend ITfutures as the door to a bright career in IT. I thank my friends at ITfutures for all their help and I believe I will definitely come back for further training. from Stani V.

CareerReady
I am glad to testify that IT Futures have been great help in achieving my goal to get into IT industry. Through their Career ready program, I got invaluable advice and guidance on how to prepare resume, interview skills and finding a job. They extended great support all the time, by organizing interviews with different companies through their recruitment program and eventually I am successful in finding the right job as IT network support technician. I sincerely thanks them and also wish them all success in establishing themselves as a true agency enabling IT aspirant to achieve a break in IT industry in Australia by Prashant

CareerReady
I am good at my new job and enjoying it. I spent 1 month successfully and learnt new things. The seniors are very helpful and users are very cooperative." " Most of the support include desktop support (most of the time remotely) but I also handle server side administration work as well. Thanks for your cooperation and keeping in touch with me. Thanks a lot" by Abdul

CareerReady
I highly recommend ITfutures as a training institute; the team have done a great job. Many thanks for all the support by Umamahes

CareerReady
After I joined IT Futures as a CSP student I learnt all the new technologies and made myself a master with the help of IT Futures technical staff by Charlie

CareerReady
I heard about IT Futures from one of my friends, I enrolled in the complete security programme. After completing some exams and got certified I could a Systems Administration job with a local hospital" by Johan

CCNA Training
hello matt I have cleared my ccna exam with a very good score(973/1000). Thank u for all ur efforts and support. It was very nice learning experience with u. after all ur recommended learning way and practicing labs, it was very easy to pass the exam. thankyou. regards harry.

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